Request a Payout to Your Wallet
When you want your balance back in your bKash, Nagad or Rocket wallet, head to the withdrawal section in your account. We route payouts to the same wallet you used to deposit, which keeps the process straightforward and reduces verification friction. Enter the amount you want to move, confirm the destination wallet number, and submit the request. Payout timing depends on wallet
processing and any account verification steps that may be pending — we do not quote fixed speeds, but we process requests as they come in. If your account verification is complete, there are no extra holds on our side.
- Go to withdrawals — From your account dashboard, open the withdrawal tab and select your payout wallet — bKash, Nagad or Rocket.
- Enter the amount — Type the amount you want to withdraw and confirm the wallet number where the funds should land.
- Complete any verification — If your account has a pending identity check, complete it at this step — it protects your payout from going to the wrong wallet.
- Submit and track — Submit the request and monitor your wallet app for the incoming transfer notification.